Service & Invoice Portal
Give customers 24/7 online access to the information they need most
An Information and Payment Hub
for Distributors
The SIP (Service & Invoice Portal) seamlessly integrates with your ERP, providing live inventory updates, personalized product pricing, and order tracking, giving your customers self-service capabilities for their most common questions.
Automate Manual Processes
Save time and minimize errors when processing invoices and quotes, all done with a portal automation
Reduce Administrative Costs
Free up staff to focus on their work when customers take advantage of their data needs at their fingertips
Answer Less Calls
Customers have 24/7 access to information directly from your ERP, including real-time inventory and invoice payments, which means less phone inquiries for your staff
Improve Cash Flow
Shortened time between Order -> Invoice -> Payment reduces DSO and helps with strategic financial planning
Competitive Advantage
Stay ahead of the competition with technology that is relevant and savvy, offering options your customers expect
Customer Self-Service
Customers manage their own inquiries, reducing staff calls and administrative costs, saving time and fostering a better overall customer experience
Online Invoice Payments
Make payments more convenient & predictable when customers can schedule invoices and even pay anonymously, so you can get paid faster.
Customer Service Portal
Your customers want to do business where it is convenient for them- the answers they want, at their fingertips.
More Features
No added transaction fees*
Unlike most Invoice Payment processors, we don't charge any per-transaction fees when your customers pay invoices online.
*Credit Card and Bank Fees may still applyReal-Time ERP Data & Inventory
Using real-time non-cached ERP data for access to critical information like inventory availability, shipment tracking, invoice payments and quotes is simple and easy
Securely Store Payment Data
Financially secure transactions every time, keeping accounts ready for easier reorders
Schedule Payments in Advance
Eliminate the need to make payment reminders and allow customers to schedule their invoice payments at their convenience
Simple Invoice, Quote, and Order Search
Invoice and order details are readily available online and searchable by PO, invoice, or date
Custom Branding
Match your brand colors and company logo inside your personalized SIP
Pass Credit Card Fees to Customers
Choose to pay or pass along credit card processing fees associated with accepting a payment online
Anonymous Payments
Allow customers to pay their invoices online effortlessly with our anonymous payment option, no login required
Customizable Fees
Easily set up and customize invoice fees to meet your specific billing needs
Detailed Audit Trails
Ensure transparency and accountability with detailed audit trails, tracking every transaction and change made within the portal
24/7 Access
Your customers can enjoy the convenience of 24/7 access to their account, ensuring they can manage their business anytime, anywhere
Build your business & knowledge
Time is Money! Find out how much you can save with the Service & Invoice Portal.
Use our ROI calculator to discover the impact of automating your invoice and payment processes. Find out how much time and money you can save by reducing manual tasks and errors.
Frequently asked questions
Unlike most Invoice Payment processors, Aldrich Web Solutions does not charge any per-transaction fees when your customers pay invoices online.
*Credit card processors & banks may still charge a per transaction fee.An online invoice payment portal is a digital platform that allows B2B distributors to manage, send, and receive payments for invoices electronically, streamlining financial transactions and improving cash flow management.
Our automated dunning process sends reminder emails to your clients about outstanding invoices, helping you manage late payments efficiently without manual intervention, ensuring polite and consistent communication.
Yes! Our platform is designed for easy integration with your ERP, ensuring a seamless flow of financial data and simplifying your accounting processes.
Absolutely. We prioritize security with end-to-end encryption and adhere to the highest data protection standards to keep all your and your clients' information safe and secure.
We support Credit Card, E-Check/ACH, Manual Payments & Paper Checks as payment options. Your customers can even save their payment method for later use.
By enabling faster and more efficient invoice processing, automated reminders, and easier payment methods, the portal helps reduce the time invoices are outstanding, thereby improving your cash flow.
Getting started is simple. Simply request a demo or contact our sales team and we will guide you through the setup process tailored to your business needs.
