Prophet21® ERP Integration for Ecommerce
WebAlliance’s integration with Prophet 21 maximizes your ERP’s capabilities, eliminates manual data entry, and boosts operational efficiency. This leads to improved accuracy, reduced errors, and better business outcomes.
Learn More
Create a Powerful Sales Tool
Maximize your Prophet21® system with WebAlliance. This integration converts hidden data into a dynamic sales tool, enabling customers to shop online, access customer service, check inventory, find products, view order history, and more.
Automated Pricing Updates
Integration ensures that custom pricing updates in your ERP are instantly reflected on your website, eliminating manual updates and ensuring consistent pricing for your customers.
Customer Service Portal
Take control of your site homepage with customizable sections, no HTML experience required.
Inventory Updates
Keeps your website updated with the most accurate stock levels by syncing with your ERP, preventing customer disappointment and building trust in your platform.
Order Processing
Orders placed online are automatically processed in your ERP, reducing manual entry and errors, and streamlining your operations.
Custom, User-Friendly Designs
Offers unique, mobile-friendly designs that are tailored to your brand, improving user experience and engagement.
Continuous ERP Compatibility
Keep your website seamlessly integrated with ongoing ERP upgrades, ensuring uninterrupted service and optimal performance for your customers.
Best-in-class US Based Support
Overcome the challenges posed by Epicor's outsourced Prophet21 customer support. With WebAlliance, you benefit from more features, better value, and superior service, ensuring a smoother and more responsive support experience.
"Our website looks amazing…loading pages smoothly and quickly 100% of the time. The biggest compliments we’ve received are how well the search works, our sales team mentioned that it works better than our P21 System!"
The right fit for all kinds of distributors
Our B2B solutions serve distribution businesses across verticals like HVAC, hoses, and fasteners. Scalable for any business size, from small orders to millions in online sales.
BY INDUSTRY
Fasteners
Pipes, Valves, & Fittings
Electrical
Janitorial
Medical Supplies
Safety
Fluid Power
HVAC
+ MORE
BY BUSINESS TYPE
Small Distributors
Mid-sized Distributors
Wholesalers
Large Scale Distributors
Small Business
Pricing with Prophet21
You spend a lot of time setting up pricing libraries, books, and pages. The WebAlliance ecommerce system will use the same pricing info you have already configured to display customer specific pricing to your website users. No more duplicate price management for the web and P21. Make pricing changes in P21 and the website will follow.
Inventory Information from P21
Users commonly will refer to your site to check and see if you have an item available. Your integrated website will allow users to see the inventory information you select. Whether you want to show inventory values, in stock/out of stock indicators, or different info to logged in vs. anonymous shoppers. Inventory information is only a click away.
Customer Ship-Tos
Customers can access their ship-tos as configured in P21 for quick ordering. You can even set certain ship-tos so that they are only visible to certain users... no more ship-to madness for users that have hundreds of ship-tos on their account.
Customer Service Info Anytime
What does it cost you to reprint an invoice? Many of those costs can be eliminated with the online customer service that is available to your website users. Invoices, Web Statement, Orders, Quotes, Purchase History, Open Backorders and more. Give your customers the ability to get access to customer service info 24/7
Frequently asked questions
Having a website that directly integrates into your ERP gives you increased operational efficiency by automating data exchange, improving accuracy, and reducing manual data entry efforts. All this, while giving your customers the ability to see their account details, purchase items online, make invoice payments, and more!
Our integration is designed to synchronize with your existing P21 data without disrupting your current operations. It ensures that all data remains consistent across both systems, including inventory, orders, and customer information.
Integrating P21 with our ecommerce platform, WebAlliance, enhances features such as real-time inventory updates, streamlined order processing, and personalized customer experiences based on their purchase history and preferences stored within P21.
Yes, our integration solution is highly customizable to meet specific business requirements. Whether you need to adjust data sync frequencies, have specific inventory and pricing scenarios and more, our team can tailor the solution to optimize your operational workflows.
The P21WWUG is a user-run and organized group of P21 users that operate the P21 (Prophet21) erp software system by Epicor®. They have an annual CONNECT Conference and are an excellent resource for getting help, ideas, and suggestions from other companies that use P21. Each year Aldrich Web Solutions attends the P21 CONNECT Conference as a vendor. We enjoy providing demos of our solutions to new clients and visiting with many members of our current customer family.
You can find their website at http://www.p21ww.org
